Our Story

Intaglio’s heritage includes over 50 years of experience designing award-winning, highly functional, custom AV solutions.

We have integrated technology into thousands of collaborative spaces all over the world.

We believe that technology systems should work for people, not the other way around. Our solutions are specifically designed to be intuitive and enhance your meeting experience, whether face-to-face, hybrid, or virtual. We help people take control of technology to enhance their work lives and connect to people.

Intaglio specializes in designing, engineering, and integrating technology that connects people for the purpose of communicating.

Who We Are

Intaglio started as a concept, leading to a business partnership between Kirk Grimshaw and Peter Larson. Both veterans in the audiovisual industry with dreams of building a great company.

Kirk Grimshaw is a graduate of Michigan State University. Out of college (1986), he worked for Westinghouse’s Group W Broadcasting until 1992. That year he was hired by City Animation Co., where he started the growth of its West Michigan offices. Focusing on audiovisual system design and consulting, media production, and live event staging.

Peter Larson is a graduate of the University of Illinois-Chicago.  Out of college (1978), he started working for Loyola University in video production. In 1984, he formed the company Dream Factory, which later became Intaglio Productions.

In 1999, Kirk and Peter decided to build a company together and formed Intaglio Visual Arts and Technologies. Through the acquisition of City Animation Co. and Intaglio Productions, we became the largest full-service audiovisual company in Western Michigan and one of the very few committed to customer-focused total quality. Our focus became AV equipment sales, rental, and service; sound reinforcement and acoustic design; multi-media and production services to the staging and display industry. Together, Intaglio and its employees became the best in the business through mutual respect and professional concern for their customers and each other.

To further focus our expertise and growth in 2006, Intaglio refined its business plan. Our attention was turned to AV systems design and integration specifically. This focus led us to multiple product design awards, multiple US patents, and the introduction of our own brands, InForum and Dialogue. Since 2006, we have had many projects published by industry and business magazines, including Sound and Video Contractor, Prosound, Archi-Tech, FOH, and Avixa. Currently, Intaglio has installed projects and services for clients all over the world.

In 2022, after over 20 years of successful business partnerships, Kirk became sole owner of Intaglio, and Peter started his next chapter of life in retirement.

Intaglio team

Rich Tomlinson, Manager of Engineering Services

Richard has worked as an audiovisual systems design engineer for well over 35 years. He began his design career under the direction of Fred Dixon of Dixon Meda Systems & Design in 1984. As a design engineer, he developed high-technology communications solutions for the Federal Reserve Bank of Detroit, General Dynamics, Denso Corporation, Tacom, and Daimler Chrysler. In 1999, Rich joined City Animation Co. of Detroit. Rich continued working as a design engineer with City Animation until 2007, when he joined Intaglio. At Intaglio he is responsible for all final system design and integration details. Rich also specializes in video conferencing solutions. He is a graduate of Lansing Community College and has held an ICIA/AVIXA CTS-D certification since 2004.

Chris Van Zoest, Account Executive and Manager of Customer Service

Chris began his career with Intaglio as project and installation manager. He came to Intaglio with expertise in project and supply chain management. Chris had also held responsibility for managing technical field operations crews. During his time as installation manager, he developed an interest in sales and has now become a key asset as an account executive.

Chris earned his degree in electronics from ITT Technical Institute in 1995. Through continuing education, he has earned his CTS (Certified Technology Specialist, AVIXA) and many industry and manufacturer’s certifications.

Theresa Gray, Manager of Administration and Finance

As manager of administration, Theresa is responsible for all day-to-day financial operations. She leads the efforts for all accounts receivable, accounts payable, customer deposits, and general accounting.

Theresa is an accomplished financial manager with over 30 years of accounting and administration experience. She has managed vendor relationships, the development of contracts and as a lead purchaser. Theresa has held lead responsibility for employee benefit negotiations and program administration.

Theresa has been in the industry since 1986 and with Intaglio since its beginning. She is known throughout the AV community and has direct relationships with all of our major manufacturers and suppliers.

Douglas Kenney, Sr. Programmer

As senior programmer, Doug has seen it all. He is responsible for authoring industry leading control software for Crestron, Symetrix, Extron, Planar and many other systems.

Doug earned a Bachelor of Science degree from Ferris State University for Electronics. He continues advancing himself through on-going education focused on systems programming through key manufacturers and suppliers. He manages our remote system support capabilities both domestically and internationally.

Doug and Kirk have been working together since 1994 and has been programming systems for Intaglio for over 26 years.

Justin Sorensen, Programmer

As programmer, Justin is in the process of developing software for our custom AV solutions. He is responsible for attending customer meetings to understand the intended use and outcomes of customized AV controls and automated processes. Justin has been with Intaglio through multiple design and integration processes and now possesses the skills to take projects from inception to delivery. Justin has also become an invaluable resource for remote diagnostics and customer support.

Justin holds a Bachelor of Science degree from Grand Valley State University. Through ongoing education, he has earned programming certifications from Crestron, Extron, Shure, and Symetrix. He is specialized in occupancy reporting systems as well as advanced audio for conferencing through UC technologies.

Customer PHILOSOPHY

We are happy to say that our clients are our friends, and we view our relationship with them as a partnership—a serious partnership formed to achieve their goals. We never enter into a new relationship with a client, large or small, without the fervent belief that we will make a positive impact on their business.

At Intaglio, we are more than just technology gurus. Many of us have industry and association continuing education training and certifications. But while that may be helpful when specifying and selecting technology, the most important experience we bring is that we are also users. That gives us the expertise to design and integrate your presentation and conferencing solutions into an easy-to-use system. We know that your focus should be on communicating your message, not operating the equipment. As “WOW"-provoking  as our solutions are, they’re also simple, straightforward, and incredibly efficient.

Intaglio, because our values call us to respect people, our mission becomes to reclaim technology; to provide for people to take back control of the gadgets and gizmos and allow them to use technology to enhance their work and lives. The way it should be.